Privacy Policy

Information we collect

When you send an enquiry or make a reservation request, we collect the details you enter, such as your name, email address, phone number, stay dates, and message.

Our website may also record basic technical information, such as your browser type, device, and the pages you visit, to keep the site secure and understand how it is used.

How we use your information

We use your details to respond to enquiries, manage reservations, arrange services such as airport transfers, and contact you about your stay.

We do not sell your personal information. We share it only with service providers who help us run the hotel and this website, or where the law requires it.

Cookies and analytics

This website may use cookies and analytics tools to measure visits and improve the site. You can block or delete cookies in your browser settings; some features may then work less smoothly.

How long we keep it

We keep enquiry and reservation records only as long as needed for the purposes above, or as required for accounting and legal obligations.

Your choices

You can ask to see, correct, or delete the personal information we hold about you by writing to info@windsorbd.com.